A reminder to self. (Manager = Clergy!)
A reminder to self. (Manager = Clergy!)
This is what I wrote in the FC newsletter when I represented Prime Link.
I am writing this again because I have some thoughts about the business I am currently developing.
↓↓.
What is a good manager's job?
A good manager has a clear vision.
I believe that the SV visits the store and talks about the store's philosophy.
What does the manager want to do with the store? What kind of philosophy do you want to operate the store with?
Without a clear vision, good store management is not possible.
The store manager's strong awareness of what he or she wants the store to be like drives the store and its partners.
It also becomes a driving force for the partners who are influenced by the manager to influence the customers.
This desire will resonate with customers, and as a result, the number of fixed customers will increase.
The mission is clear and pervasive.
How big a sense of mission do you have for the company, for the owners, and for your partners?
This is a store that is being built with an initial investment of more than 40 million yen.
The numbers of the store will reflect how well it is managed with a sense of mission and responsibility.
We want them to have a strong sense of mission and responsibility to the company and to the owners.
-
Store managers are managers.
Can you talk with the owner about the numbers on an equal footing?
I would like store managers to manage the company as if they are in charge of the entire company.
I understand that you input TM sheets on a daily basis, but do you have a grasp of how much money is spent on the store each day? What about lease payments, depreciation?
When the owner calls the store and asks, "What were your cumulative sales and profits up to yesterday? What is your percentage of budget as of today? Can you answer immediately?
Do you just say, "Wait a minute," and look at your computer?
It is very important to be aware of numbers on a daily basis.
Please do not submit TMs because you have to, but rather actively and consciously analyze TMs to properly grasp the situation of your own store.
I believe that this is where the next measures for your store will come from.
-
The store manager is a clergyman.
Is the store manager a clergyman to the partners?
What kind of place you work in has a great impact on your partner's life.
It can drastically change the partner's sense of values about work.
It must be said that the manager has a great deal of influence.
You don't need any special skills to make your partner understand your ideas.
If store managers expose everything about themselves and educate partners as if they were their own relatives, the store will change.
The following is an excerpt from the text used in the partner get-togethers (meetings between partners and myself) that we hold twice a month in Tokyo and Osaka, respectively.
I have been thinking a lot lately about the question, "What is the source of inspiration? I have been thinking about this question a lot lately.
I believe that the source of inspiration varies from person to person, but I have recently been thinking that it is the way the person being approached (the person receiving the inspiration) should be and the way he or she should receive it. Even in the same environment and under the same conditions, the magnitude and depth of the emotion will differ depending on the person receiving the message.
Even when watching the same movie, some people may burst into tears, while others seem to be at ease.
The reason why this happens is the sensitivity and attitude of the recipient.
When you think about it this way
I think that to impress people is a process of improving their human sensitivity.
I think it is a process of improving the other person's human nature (sensitivity). I believe that we can make people happy through service and an approach that helps them become aware of themselves, even if they have difficulty becoming aware of others.
I think it is a process of improving the human sensitivity of those who are hard to notice.
The more difficult it is for people to become aware, the greater the joy they feel when they are touched.
The harder it is for them to be aware of this, the greater the joy they feel when they are moved.
Influencing people, making them feel happy, and making them happy.
The Prime Link store is truly a stage. All employees and crew members are actors and actresses who
We are not a one-way approach. However, it is not a one-way approach.
The customer is not taken through a one-way approach, but through communication with the customer, the impression is formed and shared.
After watching a movie or seeing a play, you feel refreshed and honestly moved, don't you?
We want our customers to feel that way and to leave after spending a moment in our stores.
They will want to come back again.
Since Prime Link's philosophy is to "share emotions," from a subjective point of view, we cannot share with others unless we can improve our own personal qualities.
If you can't improve your own human nature, you can't share it with others.
That is what we mean by sharing. In order to share rather than provide, you must also enhance your own personality.
In order to share, not to offer, you must also enhance your own personality.
I believe that the process of both parties enhancing their own personalities and those of the other party is part of this sharing of emotions.
I believe that the process of both of us enhancing our own personality and the other person's personality lies in the process of sharing these emotions.
While building your own character, you can help others build theirs, and become a person who can influence their lives in a positive way.
It's interesting work. Prime Link's work is.
This is what it is all about.
It is a once-in-a-lifetime encounter, and since you are asked to work at a Gyukaku restaurant by some fate, it is important to have a partner who will be a good friend and a good worker.
One day?
"I learned the most about life during my junior year of college when I was working part-time at Gyukaku!
I want to make Gyukaku a restaurant where people say, "I learned the most about life when I was working part-time at Gyukaku during my junior year of college!
I think that working at Gyukaku is a very rewarding job that builds the character and personality of our partners.
A good store culture will never be created by thinking that it is enough to just get along with people while they are part-timers.
The ultimate purpose of life is to "create a good store culture that is socially responsible.
The ultimate purpose of life is "How can I contribute to society? How can our work contribute to society?
How does our business contribute to society?
The store manager himself/herself understands how his/her business contributes to society, and whether or not he/she has digested it and disseminated it to his/her partners.
When partners truly understand this, a wonderful store culture will emerge, in which partners voluntarily and proactively take on their work.
When partners truly understand this, a wonderful store culture will be created in which partners work voluntarily and proactively.
Bringing in Customers with Human Skills
When a store manager treats each partner with the above mindset, the human skills of each partner will improve.
The store manager treats each partner with the above philosophy, and the human skills of each partner will improve.
Of course, operational training is necessary for newly hired partners, but it is also important to provide them with a kind of human education (education on how to live).
However, if the store manager can provide a kind of human education (education on how to live), a very strong organizational culture will be created.
I believe that this will create a very strong organizational climate. Store managers need to show their attitude toward work and their way of life.
As I have mentioned in the past, we cannot develop excellent human skills unless we train our "heart" as well as our "head.
I would like to create stores across the country that can attract people with their human skills.
I would like to build stores across the country that can attract people with their human skills.
I would like to reconsider our attitude toward our partners.
Ascentia Holdings Corporation
Akira Tsuchiya
Assentia Holdings,Inc.
Akira Tsuchiya