パートナー懇親会を続けることによって得たメリット。
それは人材採用だった。
最近は私がプライム・リンクという飲食企業を経営していた時代に比べ、さらに採用難になっていると思う。
人材の採用が難しい、説明会に人が集まらない、面接もキャンセルだらけ、日本人のみならず外国人でさえ採用が難しい。
こんな話をよく耳にする。
人材の採用説明会に人が集まらない、人材の面接に人が来ないというが、飲食のような労働集約型ビジネスの場合、既に採用の対象は自社の中にいるのである。
アルバイト、パートナー、非正規社員と言われる人たちだ。
彼らは、知っている。
そう、会社を知っている、社員を知っている、業務を知っている、お客を知っている、知っているのだ。
これほど、社員になってくれればありがたい存在はいない。
少しでも何らかの縁で会社と関係を持った人たち。
そんな彼らの「人生に影響する」という意気込みで彼らに関わっている経営者、店長はいるだろうか?
経営側が本気になればいくらでも彼らは感じてくれると思う。
ただ単に待遇が良いだけの会社、時給が良いだけの会社、福利厚生しっかりした会社、
そんな会社でも働きがいがなく、人間関係がギスギスして、自分の将来のための成長も感じられない
時間とお金を等価交換しているだけの会社。
そんな会社で仕事したいと思うだろうか?
少しくらい時給が安くても、仕事が楽しく、人間関係もギスギスしてなくて、自分の将来の為になっている会社。
自己成長が感じられて、自分の将来の夢、仕事に役立っていると感じる会社。
自分の将来を、学校の先生や親のよりも真剣に考えてくれる経営者、店長がいる会社。
最終的に彼らが別の会社に就職していくとしても、人生を教えられた会社、経営者、店長のことは忘れない。
就職をした後も、その会社ではやりがいを感じられずに、また戻ってくることもあるだろう。
実際にプライム・リンク時代にそんな経験を多くしている。
そんな組織でありたいし、そんな組織であれば人材採用に困るだろうか?
学生やアルバイトに仕事を教えるのではなく、人生を教える。
彼ら彼女らが一番知りたいことであり、不安なことは、自分の未来であり将来だ。
真剣に、一緒に、仕事を通じて考えてくれる存在になれば、優秀な人材がどんどん入社してこないだろうか?
そうは言っても、、、という声が聞こえてきそうだが、要は真剣さの度合いだ。
人は嗅覚で感じる。第六感で感じるものだ。その人の真剣さを。
営業でもなんでも同じ。邪念のない真剣さは人に伝わる。
カッコ(恰好)作って中身が無いより、カッコ悪くても不細工でも、真剣に生きてる方が美しいし、心を打たれる。
そんな環境は、人材を惹きつける。
カッコ(恰好)=時給。中身=理念、社会的存在価値、楽しい仕事、意味のある時間消費。
単なる労働力やコマの一つとしてではなく、
親のように真剣に、社員のみならず「アルバイトやパートナー」を心配してみる。
どうなりますか?
どうなりましたか?
AssentiaHoldings Pte.Ltd.
Akira Tsuchiya
English↓
The benefit of continuing the partner get-togethers (MTG dinners with only part-time workers and the president). It was the recruitment of human resources.
Recently, I think it has become even more difficult to hire people compared to the time when I was running a restaurant company called Prime Link. Recruitment is difficult, people do not show up for information sessions, interviews are full of cancellations, and it is difficult to hire not only Japanese, but even non-Japanese. I often hear such stories.
People say that they can't get people to attend recruitment fairs or interviews, but in the case of a labor-intensive business like food and beverage, the targets for recruitment are already within the company.
They are part-time workers, partners, and non-regular employees.
They know.
Yes, they know the company, they know the employees, they know the business, they know the customers, they know. No one would be more grateful to have them as employees.
These are people who have a relationship with the company in some small way. Are there any managers or store managers who are involved with them with the enthusiasm to "influence their lives"?
I think they would feel as much as they want if management were serious.
A company that just treats its employees well, pays them well per hour, and offers good benefits, but does not reward them for working there, and where human relations are so strained that they cannot feel growth for their own future.
Would I want to work for such a company?
Even if the hourly wage is a little lower, the work is fun, the relationships are not awkward, and it is a company that is good for your future. A company where I can feel self-growth and feel that it is useful for my future dream and work. A company that has managers and store managers who take my future more seriously than my school teachers or parents.
Even if they eventually go on to work for another company, they will never forget the company, manager, or store manager who taught them about life. Even after they get a job, they may return to that company because they do not find it rewarding. I actually had many such experiences during my time at Prime Link.
Would we want to be such an organization, and if we were such an organization, would we have trouble recruiting human resources?
Teach students and part-timers about life, not about work. What they want to know and what they are most anxious about is their future and their future.
If we become a presence that seriously, together, and through our work, thinks about them, won't we attract more and more talented people to join our company?
But the point is the degree of seriousness.
People sense with their sense of smell. They sense it with their sixth sense. It's the same in sales and everything else. It is the same in sales and everything else. Seriousness without any evil intentions will be conveyed to people.
Rather than someone who is dressed up and has nothing inside, someone who is serious about life is more beautiful and inspiring, even if he or she is not cool or ugly. Such an environment attracts human resources.
Coolness (appearance) = hourly wage. What's inside = philosophy, social value, enjoyable work, meaningful time consumption.
Not just as a labor force or a part of the team, but seriously like a parent, we should worry about not only our employees but also our "part-time workers and partners.
What will happen?
What happens now?
Akira Tsuchiya, AssentiaHoldings Pte.
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